Vinted Users Voice Displeasure Over Sizing Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she stated.
Service Background
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.